100% Satisfaction Guarantee
If Gout Control Advanced doesn’t live up to your expectations within 30 days (1 month supply), simply send your bottle back for a no questions asked refund.
Multi-month supplies have further terms which you can read at the bottom of this page.
Limit of one open bottle refunded per order. Unopened bottles with the seal still in place will be refunded with no limit.
Limit of one order refunded per customer.
Get in touch with us first and we’ll provide you with return instructions.
What happens if a product in my order is damaged?
If a product turns up damaged, let us know and we’ll decide on the best way to handle it. In some cases we’ll ask for the product be returned to us, in others we may send out a replacement with proof of the damage. Rest assured, we’ll take care of it in the fastest, easiest way possible.
What happens if my order is incorrect?
If we’ve packed your order incorrectly (which has only ever happened a couple of times), we’ll send out the correct product immediately and pay your return shipping costs for the incorrect item.
Who pays return delivery costs?
If the return is a result of our error (for example, we sent you the wrong product or the product is damaged), we’ll pay the return shipping cost.
If you’ve changed your mind on a product, we ask that you cover the return costs to us.
If a refund is required, we’ll process it straight away. Once we’ve processed it on our end, it is up to the banks as to how quickly you’ll see it in your account, but it normally takes 2-3 days to happen.
Cancelling an order
If you need to cancel an order, please contact us as soon as possible after you place it. If your order hasn’t been processed, we can cancel your order and refund the full transaction amount back on to your credit card.
Multi-Month Supply Refunds
If you purchase a 2 month or 3 month pack and choose to opt for a refund with our 100% satisfaction guarantee within 30 days, you must send back one used bottle with the remaining 1 or 2 bottles being unopened and the safety seal still in tact.
Refunds will not be processed on multi-month supplies where more than one of the bottles has been opened.